Shipping & Delivery Policy
| Manga Brush
Last updated: September 18, 2026
Digital Products — Instant Delivery
Digital Manga Brush products, including brush packs, screentones, and other downloadable creative resources, are delivered electronically.
No physical item is shipped when you purchase a digital product.
After completing your purchase, you will receive access to your digital files using the email address associated with your order.
Order Email Missing?
If you don’t see your download email:
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Check your Spam, Promotions, and Junk folders.
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Search your inbox for emails from Manga Brush or MangaBrush.com.
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If you still cannot find it, contact support@mangabrush.com and we will help you access your purchase.
Download Problems
If a file will not download, appears corrupted, is missing, or your download link does not work, contact:
Please include the email address used for your order and any relevant order information so we can help you as quickly as possible.
Brush Pack Updates
Eligible digital brush purchases include Lifetime Access to the original purchased files.
When an eligible brush pack is updated or expanded, update instructions may be sent to the email address associated with the original purchase.
Physical Merchandise
Physical Manga Brush merchandise, including apparel, hats, and other accessories, is physically shipped to the delivery address provided during checkout.
Available shipping methods, shipping costs, and estimated delivery information are shown during the checkout process when applicable.
Physical merchandise may be fulfilled and shipped separately from digital products or from other items in the same order.
When tracking information is available, it will be provided using the contact information associated with your order.
Please make sure your shipping address is complete and accurate before submitting your order.
Orders Containing Digital and Physical Products
If an order contains both digital products and physical merchandise:
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Digital products are delivered electronically.
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Physical merchandise is shipped separately.
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Receiving your digital files does not mean that your physical merchandise has shipped.
Damaged, Incorrect, or Missing Merchandise
If your physical merchandise arrives damaged, defective, or incorrect, or if you experience a shipping problem, contact:
Please include your order information and, when relevant, photos showing the issue so we can help resolve it.
Refunds & Returns
Digital and physical products have different return and refund rules.
Please see our Refund & Return Policy for complete information.
Need Help?
For questions about downloads, shipping, orders, or account access, contact:
We’ll be happy to help.